Office communicator 2016 status not updating

13-Jun-2017 12:48

Author: Collin Hoag Publication date: May 2010 Product version: Microsoft Office Communicator 2007 R2 Have you ever been in a meeting and then started receiving instant messages or phone calls because your presence shows you as available?

When Communicator uses Microsoft Office Outlook as its personal information manager, it can change a user’s presence automatically based on Microsoft Exchange Server free/busy information.

The Skype for Business meeting invitation has been updated to combine the telephone numbers with conference IDs (access codes).

Instead of having to click the phone number and then enter the conference ID as a separate step, mobile users just tap the phone number to join.

I tried testing the issue against my Lync Client, add an OOO and removed the OOO once the flag appeared.

######Update###### 02/09/2013 I have recently come across this issue again but the resolution was different.

The Lync Client was 2010 running July 2013 Update against a Lync 2013 Server Enterprise Pool.

00000002 value indicates that this particular IM service is available for use.

The system appears to be confused, thinking that both Communicator (the old name for Lync) and the current version of Lync are available.

I tried testing the issue against my Lync Client, add an OOO and removed the OOO once the flag appeared.

######Update###### 02/09/2013 I have recently come across this issue again but the resolution was different.

The Lync Client was 2010 running July 2013 Update against a Lync 2013 Server Enterprise Pool.

00000002 value indicates that this particular IM service is available for use.

The system appears to be confused, thinking that both Communicator (the old name for Lync) and the current version of Lync are available.

What you need to do is to go to the entry for Communicator and change the dword value to 0.